- I meant the tool bar at the top where the time is and stuff. Basic Mac OS X Graphical User Interface (GUI) Elements. When I finished the menu bar and app bar are back. They stay where they are supposed to be. Everything works perfectly now including the web browser. I have no idea what I did.
- Every time that you access the Outlook Web App site, Compatibility View will be used. To turn off Compatibility View for a website, click the Compatibility View icon for that website. You can also add or remove specific websites from Compatibility View without accessing each website.
- Try F11 to switch from full screen mode to normal mode and back again. In full screen mode there's a very small toolbar on top, with only buttons, and without the normal menu bar (File, Edit, View).
Putting the Navigation Bar back in the Folder Pane in Outlook 2013 or Outlook 2016 In Outlook 2016, there is this huge gray bar at the bottom which lists (in a very big font) Mail, Calendar, People, Tasks, etc to switch to their corresponding folder.
Reader Abby Conrad has a problem with a forgetful email client. She writes:
In the last week or so I’ve been trying to search for messages in Microsoft Outlook and it shows no results, even when I can scroll through my inbox and find a message from the sender I’ve searched for. What’s wrong?
Outlook, like the Mac OS and some other apps, uses OS X’s Spotlight feature to catalog its messages. When you search for a sender, recipient, or word within a message, Outlook turns to Spotlight’s index to find it. Given that, my first thought is that the index of your Microsoft User Data folder is corrupt in some way.
But before dispensing the usual advice, let’s look at a couple of things that are sure to cause the problem.
First, be certain that your Microsoft User Data folder is in the Documents folder within your user folder. Some people have found theirs within the Preferences folder within their user folder. In this location it won't be indexed and therefore search won't work. Move it from there to the Documents folder. Spotlight should then index it and you’ll be able to search your messages.
If that doesn’t work, check that Outlook’s messages are indeed associated with Outlook. I’ve heard of cases where messages have lost their association—they’re now linked with Notes, for example. When that happens Spotlight indexing won’t work correctly. To find out, travel to youruserfolder/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records/Messages and then dig down through folders until you finally come to a folder full of files that end with the .olk14Message extension.
Select one, press Command-I to bring up the Info window, and ensure that in the Open With area of the resulting window you see Microsoft Outlook. If something else appears here, click on the pop-up menu, choose Microsoft Outlook from the list that appears, and then click Change All. This will restore the correct association.
Now, to the tried-and-true methods for fixing Spotlight indexing issues. Launch System Preferences, choose Spotlight, and click on the Privacy tab. Move to the Finder and locate your Microsoft User Data folder (which, as I’ve mentioned, is usually found in your Documents folder). Drag this folder into the Spotlight window (the one displaying the Privacy tab). Let it sit there for about 30 seconds and then select it and click on the minus ( – ) button to remove the folder from the window. This will force Spotlight to reindex that folder. This is the common technique for reindexing folders and volumes.
Still no good? Maybe you need to perform a complete reset of the Spotlight index. You can do this via the Terminal app. To do so, launch Terminal (found in /Applications/Utilities) and enter this command and press Return:
sudo mdutil -E/
When prompted for your password, enter your account password and press Return. Then enter:
sudo mdutil -i on /
and press Return again.
This will cause a complete Spotlight reindexing. Depending on how many files you have on your Mac this could take several minutes to a few hours to complete. You can continue using your Mac as you normally would (though searching for files won’t work completely until the indexing finishes).
If that doesn’t do it, you could try rebuilding the Outlook database. This is a sort of cure-all when Outlook misbehaves. Microsoft suggests that you back up your Microsoft User Data folder before doing this.
With that done, quit all Office apps and then, while holding down the Option key, launch Outlook. This causes the Microsoft Database Utility to launch. In its window you’ll see any identities associated with Outlook. Choose your main identity (called, aptly enough, Main Identity) and click the Rebuild button in the bottom-right corner. Depending on how many messages you have, the utility will take a little or long time to rebuild the database. My hope is that once that’s done your search problems are at an end.
Have a question of your own? Send it along to mac911@macworld.com.
Last week, Outlook for Mac released two highly requested features designed to help you get more done, quickly. First, we added support for the Touch Bar for MacBook Pro users. Through the Touch Bar, we intelligently put the most common inbox, formatting and view commands at your fingertips—all based on what you’re doing in Outlook.
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Additionally, we’re bringing your favorite apps to your inbox with add-ins for Outlook for Mac. Whether it’s translating emails on the fly or updating your notes or project board, you will now be able to accomplish all this and more right from your inbox. These add-ins are also available across Outlook for Windows, iOS and the web, so your favorite apps are always there to help you accomplish tasks quickly.
Here’s a look at what’s new!
Intuitive commands at your fingertips with Touch Bar support in Outlook for Mac
The Touch Bar in Outlook intelligently provides quick access to the most commonly used commands as you work on email and manage your calendar. When composing a new mail or meeting request, the Touch Bar displays the common formatting options. When viewing your calendar, you can switch between different views. And when viewing the reminders window, you can join an online meeting with one tap on the Touch Bar.
Support for Touch Bar in Outlook for Mac is available to all Office 365 subscribers, as well as all Office 2016 for Mac customers.
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Accomplish tasks quickly with new add-ins
Add-ins bring your favorite apps right inside Outlook, so you can accomplish tasks quickly without needing to switch back and forth between email and other apps. Last year, we announced the rollout of add-ins to Outlook 2016 for Mac in Office Insider. We are now making add-ins available to all Outlook 2016 for Mac customers who have Exchange 2013 Service Pack 1 or higher, or Office 365 or Outlook.com mailboxes. Use these add-ins to translate emails on the fly, edit a record in your CRM system, update your notes or project board, or set up a meeting over coffee and more—all without leaving Outlook. Outlook for Mac customers can take advantage of all Outlook add-ins available in the Office store, including:
- Get business intelligence and track emails quickly with the Dynamics 365 add-in. Use the Nimble add-in to get real-time insights about your Outlook contacts.
- Collaborate effortlessly with your coworkers using add-ins from Evernote, Trello, Microsoft Translator, Smartsheet and Citrix ShareFile (coming soon).
- Add email reminders and schedule emails with the Boomerang add-in for Outlook.
- Say thanks to your friends and co-workers by giving them the gift of Starbucks through the Starbucks for Outlook add-in.
- Make emails more fun and visually expressive with GIPHY, when words aren’t enough.
To start using add-ins, just click the Store icon on the Outlook ribbon to open the Office Store. Next, search for the add-in you are looking for and turn its toggle to On. You will then see the add-in command appear in your inbox and can start using it. You just need to install add-ins once and they will be available for use across Outlook on the web, Windows, Mac and iOS.
Want to bring your apps to Outlook? If you are a developer looking to build add-ins for Outlook, check out dev.outlook.com for more resources.
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Got a suggestion for how to improve Outlook for Mac? Please suggest and vote on future feature ideas on our Outlook for Mac UserVoice page.
—The Outlook team